PARIS- Tuesday marked the end of a significant outage that affected many of WhatsApp's billions of users and prevented them from connecting or sending messages. On Tuesday morning, the monitoring website Downdetector and user complaints on social media also indicated issues with the instant messaging service.
According to Downdetector, thousands of WhatsApp users have been reporting issues since 07:17 GMT, with a strong rise showing up on its dedicated 24-hour chart.
Before fixing the issue later on Tuesday, Meta, the parent company of WhatsApp, stated that it was attempting to restore the service "as swiftly as possible."
"We are aware that WhatsApp message sending was problematic today. We apologise for any inconvenience and have corrected the problem, a Meta representative told AFP. Although some reported that the service had been restored at roughly 0850 GMT, social media users said that they had been unable to access to the app or send any messages.
On Tuesday, the hashtag #whatsappdown was one of the most popular on Twitter worldwide, and millions of messages on Instagram, a photo-sharing app owned by Meta, also noted the outage.
The key social media platforms of Meta, formerly known as Facebook, had an unexpected outage last year that affected Facebook, Instagram, WhatsApp, and Messenger.
A significant occurrence that Downdetector referred to as one of the largest ever detected was caused by the length and scope of the interruption to the four services that are used by billions of users.
Facebook confirmed that the incident was caused by a human error and not a technological issue at the time.
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